At Lunaro Sydney, we are available to our customers 24/7. This means that you can always expect a response from our customer service team within 1 hour.
We are always here for you!
(FAQ)
Got Questions? We’ve Got Answers!
Everything you need to know about shipping, returns, and more.
Do You Offer Free Shipping?
We offer FREE Shipping.
Additionally, we offer a premium international insured shipping option at a modest charge of $2.95, which we highly recommend for priority handling and faster delivery.
How Long Does Shipping Take?
At Elina The Label,efficiency is our top priority.
All orders placedbefore 11:59 PMare dispatched from our warehouse within24–48 hours.
Once shipped, delivery typically takes4–10 business days.
How Do I Choose The Right Size?
Each product description includes the model’s height and size wornfor reference.
We recommend following our size guide. If you’re between sizes, we suggest choosing the larger sizefor the best fit.
How Do I return An Item?
If you accidentally ordered the wrong size or item, don’t worry — we’ve got you covered.
Simply check if your order is eligible for a return, then email us at suppport@lunaro-sydney.com and our team will guide you through thenext steps.
How Quickly Do You Respond To Emails?
We aim to respond to all emails within 1 business hour. Our team is ready to assist you as quickly as possible.